Contact Misk – Candle & Perfume Support

Welcome to Misk Customer Care. We’re here to help you with everything related to our handcrafted soy candles, natural solid perfumes, and fragrant wax sachets. Whether it’s a product inquiry, fragrance guidance, or order support, our team is always just a message away.

How We Can Help

Looking for the right fragrance for your home or a thoughtful gift? Need advice on candle care, burn times, or solid perfume use? Our fragrance experts will guide you every step of the way so you get the best out of your Misk experience.

Order, Delivery & Returns

Track your order, learn more about delivery timelines, or request assistance with returns and exchanges. We pride ourselves on quick resolutions to ensure a smooth, worry-free shopping experience.

Quick Response Guarantee

Your satisfaction is our priority. Our support team typically responds within 24–48 hours, so you’ll never have to wait long for answers or assistance.

Get in Touch

Please use the contact form below to reach us directly. For faster communication, you can also email us at support@mymiskshop.com. We look forward to helping you enjoy our candles, perfumes, and sachets with confidence.

Frequently Asked Questions

How long does delivery take?
We ship all orders within 2 business days. Delivery typically takes 5–7 working days depending on your location in India.

Do you ship internationally?
Currently, Misk delivers across India only. International shipping will be introduced soon, so stay tuned.

Are Misk candles eco-friendly?
Yes. Every candle is hand-poured using 100% natural soy wax and clean, non-toxic fragrance oils, giving you a safe, smoke-free burn.

How long do wax sachets last?
Our fragrant wax sachets last up to 12 weeks in wardrobes, drawers, or small spaces, releasing a gentle and consistent aroma.

What makes Misk solid perfumes different?
Our solid perfumes are alcohol-free, skin-friendly, and pocket-sized. They’re made with nourishing natural bases for a long-lasting, mess-free fragrance experience.

Need help choosing? Explore our collections to discover your next fragrance.